Michael Zdraski, OCBC Bank

Head of Retail and Co-Brand Cards

Michael Zdraski is a retail veteran with 19 years’ experience working across major brands including Coles Supermarkets (Australia), Myer Department Stores (Australia), Robinsons Department Stores (Singapore), Marks & Spencer (Singapore) and the Royal Sporting House Group of stores (Singapore). In his current role as Head Retail & Co-Brand Cards at OCBC Bank, Michael has built compelling loyalty propositions where the customer is at the heart of the decision making process. Michael’s strong understanding and determination to deep dive and unearth customer insights to build meaningful and relevant loyalty programs has received industry accolades including the Singapore Trailblazer Awards (Best use of analytics). Prior to his role at OCBC Bank, Michael was the National Sales Leader at GE Money Australia leading the Myer Department Stores Co Brand account. Under Michael’s leadership the Myer/GE partnership was awarded with the GE Money Managing Director ‘Most Outstanding Achievement Award’ and ‘Salesperson of the year Award’ in recognition of the results achieved by the team.

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